FAQ & Troubleshooting

Frequently Asked Questions

1. What is WebWatch?

WebWatch is an iOS app designed to help you monitor changes on your favorite websites. Stay informed about updates that matter to you without manually revisiting the pages.

2. How does WebWatch work?

WebWatch periodically checks the websites you specify for changes using iOS's Background App Refresh. You receive a notification when a check detects changes matching your notification settings. iOS manages the timing of background checks based on settings, battery, app usage, and system resources. Checks are not real-time, and there is no guaranteed interval. You can also check manually or trigger a check with Apple Shortcuts.

3. Is my data safe with WebWatch?

Your watchlist and regular website checks stay on your iPhone. Creating or regenerating a smart filter sends your request, the page URL, and prepared page content through our service to our AI provider. Later checks evaluate the saved filter on your device without sending page content to that provider. The app also uses analytics and diagnostics. See our privacy policy for details.

4. How do I enable Background App Refresh for WebWatch?

To enable Background App Refresh, go to Settings > General > Background App Refresh on your device and make sure it is enabled for WebWatch. This will allow the app to check for changes while running in the background.

5. Does WebWatch consume a lot of battery?

WebWatch is optimized to use iOS's Background App Refresh functionality efficiently. The frequency of updates may vary depending on your device settings to minimize battery usage.

6. Can I use WebWatch to monitor multiple websites?

Yes, you can add multiple websites to monitor simultaneously. Customize each entry to receive notifications that are most relevant to you.

7. Is WebWatch free?

WebWatch is free for up to 3 websites. WebWatch Pro removes the website limit. Choose a monthly or yearly subscription, or a one-time lifetime purchase; local prices and terms are shown in the app before purchase.

8. Does WebWatch support websites with dynamic content?

WebWatch reads the HTML returned by a page. It can monitor content included in that response, but it does not run JavaScript. Content loaded only after the page opens in a browser, pages behind a login, and sites that block automated requests may not work.

9. Can I use Shortcuts to trigger checks in WebWatch?

Yes, WebWatch supports the Shortcuts app. You can create a shortcut to manually trigger a website check whenever you need it.

10. What do the new smart filters do?

In the upcoming release, describe a specific change in your own words, such as a price dropping below a threshold or a new article whose title contains a particular word. WebWatch checks whether the page supports your request, explains what it can monitor, and asks you to confirm. It may ask for a missing detail or suggest a narrower alternative when a request cannot be monitored reliably.

Troubleshooting

1. I am not receiving notifications. What should I do?

• Make sure notifications are enabled for WebWatch in Settings > Notifications > WebWatch.
• Ensure Background App Refresh is enabled for WebWatch in Settings > General > Background App Refresh.

2. The app is not detecting changes. What could be wrong?

• Check whether the content is available in the page's HTML. Content loaded only by JavaScript, pages behind a login, and sites that block automated requests may not work.
• Since the monitoring frequency is controlled by iOS, checks may not happen immediately and could be delayed.

Contact Us

If you need further assistance, please visit our contact page.